Simplifying Technology
Footwear Retail Store
Company Overview
Industry: Retail
Company: A footwear retailer offering thousands of shoes for both men and women in 400+ stores nationwide.
Number of Locations: 500+
Client Time Frame:
Service: April, 2013 - Present
Projects: April, 2014 - Present
Technology: Structured Cabling, CCTV
Work Type: Maintenance, New-Stores, Remodels, Rollout, Move Add Changes
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Business Challenge
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Offer complete system design and consultation, deployment, installation, maintenance and support for all analog, IP and hybrid CCTV systems
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New Store full IP system installations
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CCTV Move Add Change
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Re-cabling—install, maintain and support future-proof systems
Solution /Results
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Double digit client store growth annually
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Cost-savings depot program allows our client to buy cameras in bulk and store at APS warehouse for future usage
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I3 international referrals due to exemplary past CCTV work
Project Management
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Work with client IT help desk
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In-house certified engineers design methodology supports:
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24/7 project management: real-time ticketing status, timely deliverables, prompt billing and invoicing
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Real-time email notifications: request received, technician scheduled, technician on-site, technician is off-site, closure report
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Assess, manage, schedule and submit project, service tickets 24/7/365
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Scheduling and notes
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Custom reports and business intelligence
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Technician quality control: rate APS technical support staff and technicians, tech approval notifications and tools list
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Proper selection and placement of cameras
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Network bandwidth, appropriate recording and video storage requirements
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Transitioning to IP technology
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Our leading field service and project management software, Advanced Real-time Console, ARC, provides our client:
