Tier-3 Technical
Support Staff

Extensive experience in the field. Evaluates SOW requirements and validates technician's skill sets. Serves as a help desk to APS techs by taking ALL troubleshooting calls, reducing customer's time and effort. 

Internal, Online Project Management Software, ARC

Simple navigation, online interactive scheduling, real time email updates, technician quality control measures, timely deliverables and client specific reporting.

Fixed Project Pricing Nationwide

APS provides a consistent price site to site across the country for all MAC, new store, remodel and roll-out projects. 

4 Hour or Less Emergency Response Time

APS tech guarantee on site within 4 hours or less. 

Engineering Design and Management

APS in house BICSCI RCDD certified engineers on staff provide scopes of works, as built drawings, CAD drawings and line drawings. 

Warehousing and Depot
of Existing and New Equipment​

In the event of a store closing, remodel or new store, APS cleans, tests and warehouses old and new equipment. 

Staging and Configuration
of all Equipment

APS in house BICSI RCDD certified engineers stage and configure break/fix, roll-out, remodel and new store equipment. 

No Travel Charges Nationwide

First hour rate starts when the technician checks in with the manager on duty (MOD). Hourly rates are charged in 15 minute increments following the first hour. 

Dedicated Project
Manager

Committed project manager dedicated to all of your specific needs. Supported by a team of technical coordinators and project dispatchers.